In a world of constant movement and planned adventures, sometimes fate throws up surprises that cancel the trip.Therefore, just a good vacation is no longer enough - you also need a guarantee that the efforts for its implementation will not be in vain.Trip cancellation insurance is that buffer between your dream vacation and the real risk of unexpected change.The policy reimburses 100% of non-refundable expenses – tickets, hotel, excursions, visas.This insurance covers cancellation or change of a planned trip in Bulgaria or abroad, including cases related to COVID-19 - positive test, quarantine, infection of a traveler or his relative.It is suitable for both organized excursions and individual plane tickets, hotel reservations, campsites or winter camps - as long as the service is prepaid or already has a contract.The product is extremely flexible and adapts to different travel scenarios.Insurance can be taken out whether traveling alone, with family or with friends.

This product covers 14 different risks, including:

Sudden and unexpectedserious illness, accident or deaththe insured or hisa close relativeimmediately before or during the trip.Illness from COVID-19 is often included;
Significant and unexpected damage to the insured's personal residence that necessitates his presence;
Some extended packages may include sudden dismissal or mandatory secondment that coincides with the period of planned travel;
Legal obligations, such as a sudden subpoena for a witness in court or military service;
Theft of documents up to 72 hours before departure;
Technical problems on the means of transport on the way to the starting point of the journey;
Natural disasters or acts of terrorism in the destination;
Refusal of a visa or its cancellation;
Reimbursement of ticket reissue fees;
"Any Reason" option - cancel for any reason.

In addition, documented non-reimbursable expenses to a tour operator, airline or hotel that cannot be returned in any other way are covered.

Trip cancellation coverage starts from the moment the insurance is taken out and lasts until the date of travel, and in case of interruption of the trip - from departure to return.An important feature of this insurance is the terms of conclusion.It is extremely important that the Trip Cancellation Insurance is taken out immediately after the first installment or reservation has been paid.If you take out too late, the insurer may deny cover if the reason for cancellation was already present.If the trip is more than 30 days away, a reservation or prepayment for the trip must have been made within 14 days before purchasing the insurance.For trips less than 30 days away, the reservation or prepayment must be made on the day the insurance is purchased.For the "journey interruption" part - from departure to return.

This policy does not cover discretionary decisions (eg „fear of travel“ or bad weather) but only objective, unforeseen and proven reasons, making it key to planning peace of mind.

The procedure for filing an insurance claim usually involves submitting documents that prove the reason for the trip cancellation.This may include medical certificates, official letters from the employer or other relevant documents –from the airline or tour operator.It is important to know the terms and conditions of the insurance policy and to provide all the necessary evidence within the specified period.After contacting the insurance provider and providing the documents, the money is in the account within 15 days.An advantage of this type of insurance is that there is no deductible for the insured.

The price of the policy depends on various factors, including the value of the trip, length of stay and the specific coverages that are selected.The insurance is concluded online easily and conveniently.When the refund limit is up to BGN 2,000, the price is 3% of the amount, when it is up to BGN 10,000, its value is between 4 and 5% of the amount. At the highest limits –up to BGN 30,000, the price of the policy is 5-6% of it.

Before taking out the insurance, it is necessary to pay attention to:

The waiting period – the time after the conclusion of the insurance, during which the coverage is not yet valid;
The list of excluded reasons – for example, cancellation due to chronic illness.

Learn more aboutthe "Travel Cancellation" insurance on the Insurance.bg website!

Frequently asked questions

What does Trip Cancellation Insurance really cover?

Answer: The insurance covers non-refundable travel expenses such as plane tickets, hotel stays, excursions and visas.It is valid for objective and demonstrable reasons such as illness, accident, death of a loved one or serious damage to the home.Also included are cases related to COVID-19 - positive test or quarantine.The aim is to avoid financial loss in unforeseen circumstances.

How long does it take to get the insurance after booking?

Answer: The insurance must be made immediately after payment of the reservation or the first installment for the trip.If the trip is more than 30 days away, the reservation must be made up to 14 days before the purchase of the policy.For trips of less than 30 days, insurance and booking must be made on the same day.Delay may result in denial of compensation.

What events are not covered by the policy?

Answer: The insurance does not cover cancellation due to personal desire, such as fear of travel, change of plans or bad weather.Already known illnesses or events that occurred before the conclusion of the contract are also not covered.Chronic illnesses are usually excluded unless included in an extended package.The list of exclusions in the terms should always be checked.

How do I file a claim and how long does it take to get a refund?

Answer: It is necessary to provide documents proving the reason for the cancellation - a medical certificate, official memo, summons or letter from the airline.After submission of the complete set of documents and approval of the claim, the amount is refunded within 15 days.There is no deductible, which means that the insured does not bear part of the costs.It is important that all documents are submitted on time.

How much does Trip Cancellation Insurance cost?

Answer: The price depends on the value of the trip and the coverage limit.For amounts up to BGN 2,000, the price starts at around 3%, and for limits up to BGN 10,000, it is between 4 and 5%.For higher insurance sums up to BGN 30,000, the price reaches 5–6% of the value.The policy can be taken out quickly and completely online.

Trip Cancellation Insurance - peace of mind before departure

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